Tuesday, April 30, 2013

Today's attempts to monitor Chartwells union-busting "captive audience" meetings

Yestserday, we brought you the adventures of intrepid faculty who attempted to monitor the "captive audience" meetings that Chartwells is imposing on the food service workers at the University of Miami to stop them from joining a union. These faculty had the police called on them twice, though they were doing nothing at all wrong or disruptive.

Today faculty showed up promptly at 9am for the first "captive audience" meeting of the day, at University Center, only to find no meeting there. We later learned that Chartwells had moved the meetings (and changed the times) in response to our actions yesterday. Today they were meeting at the Bank United Center on campus, the very place where graduation will occur in 10 days or so.

Once again police were called, though while we were there, they did not show up. We encountered workers leaving from the meeting and told them we were professors at the university and that we supported the union.

Although we could not hear what was said at the meetings, the script was probably the same as the one we published yesterday.

Petition from USAS to UM President Donna Shalala: Stop captive audience meetings on campus

Please SIGN THIS PETITION, organized by the United Students Against Sweatshops, to University of Miami's president Donna Shalala. There have been captive audience meetings in the heart of campus, and faculty have been harassed by police (some of us were given trespass warnings in the Student Center) when they have tried to monitor these meetings.



Police check faculty IDs at the Student Center at UM

Having "investigated" allegations that faculty were intimidating workers, the police depart


SIGN PETITION HERE


UM and the Union

UM and the Union, besties at last!


Monday, April 29, 2013

Live tweeting Chartwells dirty tricks: Monday 4/29

Note: The names of vulnerable individuals and of police and Chartwells management have been withheld. 

8:59 am   UC 245 is occupied by 3 faculty members and 4 workers. The room has been booked all day.

9:11 am  From Daniel Messinger: "Police outside not letting us in."

9:50 am  From Daniel Messinger: "A gentleman in a suit asked us leave room 245. We had arrived before anyone else. [Chartwells] set up with orange juice and water, and called UM police. Officers ___ and ____ arrived and asked us to leave. We chatted in the hallway. I was able to hear some of what the speaker said through the door. The most interesting thing I heard was “and if you did not sign a card and the Union wins, you do not have to pay dues.”

10:08 am  Campus police issues several faculty members a verbal trespass warning; says to faculty that the next time it will be a written trespass warning and the time after that it will be jail.

From Daniel Messinger: "Chartwells was in and out a fair amount messing with AV stuff. I think the format was Chartwells talked. Mostly someone who identified as management. Mr. ____ is I think the main Chartwells rep. The officers left with a verbal assurance that we would not re-enter the room. Mr. ____ left the room. Someone had their camera out. Mr. ____ called UM security indicating that we were taking pictures of people as they left the room. No one except for Mr. ____ had left the room. We left so as not to give any false impressions. The first meeting has adjourned, I believe. My guess is 15 or so people were in the room, maybe 1/3 management, maybe more."

12:27 pm  From Simon Evnine: "Merike Bloomfield, Mari Williams, Frank Palmeri, Jennifer Hill, and I went up to the door of UC245. On the way, we encountered John Murphy, Daniel Messinger, and _____, who had been there at 9. Daniel and John had been given a trespass warning and told they would be arrested next time (not clear why or what for). ______ took a pic of the Chartwells manager who immediately called the police about it. ______ left (not wanting to be arrested). When Frank, Merike, etc and I were outside 245, there were various workers arriving and several management types. At some point, the door opened and Jennifer... immediately inserted herself and started introducing herself, asking for people's names, writing everything down; I asked if we could attend the meeting. We were told no. At some point, management types stopped even responding to questions like "I'm sorry, I didn't get your name". They were rather rude. The workers went in; the door was closed, and after a bit of chatter, the meeting began."

From Simon Evnine: "When we were initially gathering, we saw a management person call; obviously they were calling the police. After about 20 mins, three police showed up. They said they had got a call saying we were intimidating workers. We talked with them a bit (Do we look intimidating? Who called you? Shouldn't you go into the meeting and ask the people in there? If you say you don't know who called, how do you know who's in that meeting?). They insisted on taking everyone's name, checked that we were faculty (they wanted ID) and eventually just left. They didn't warn us, and they didn't object to our taking photos (both of which had occurred with Daniel, John, and _____). After that, it was all quiet until the meeting ended; we cheerily and unintimidatingly wished the workers (and anyone else) a good day."

"Jennifer says that the content of the meeting was all pretty standard stuff; no guarantee you'll be better off with a union; they are outsiders - we all know each other; you don't need to sign a card; you can withdraw your card. _____ says they harped on the possibility of getting workers to withdraw their cards."

With the police's and Chartwells' acknowledgment, faculty sit outside the meeting to make sure there won't be "violations of human rights."


1:50 pm  According to a member of the Law faculty, Chartwells' barring of tenured faculty from a meeting that takes place on campus property is problematic -- unless Chartwells has an agreement with the University that gives Chartwells the contractual right to hold a private meeting with the company workers. But then in this case we can hardly continue to consider the University as holding a neutral position.

Simon Evnine contacted the President directly on behalf of the concerned faculty about her strong assurance that she would guarantee a fair process. That the employer, Chartwells, is allowed to hold mandatory meetings during work hours may well fall within the letter of the agreement it drew up with SEIU, but it is certainly not fair (see our previous post on Chartwells' considerable advantages with respect to the union when it comes to reaching and talking to employees).

President Shalala replied by saying that 1. there is already an arbitrator and 2. the matter should be sorted out between Chartwells and the union.

This does not address the unfairness of mandatory meetings held by management during work hours, when the workers don't have the liberty not to attend. Those meetings may not be intimidating on the surface (certainly Chartwells has a large enough legal team to be advised on how not to break the law), but one can easily imagine how an already embattled employee might perceive them. Which is -- let us not forget -- precisely the reason why they are held. 

2:26 pm  Frank Palmeri's and Jennifer Hill's report [edited: for full report contact us using the contact form]: 

"April 29, 2013
Outside 245 University Center, 11 am

When Faculty observers entered the room shortly after 11:00, they were asked to leave by a woman who said her name was ____ and said the meeting was a Compass/Chartwell’s meeting. She said no faculty could stay in the room and declined to answer any questions about her role, the meeting’s purpose, or why faculty could not observe. By about 11:10, the meeting was beginning, with about 4 workers present and 2-3 representatives of Chartwell’s management. Two other workers arrived later.  Another woman was present, but she refused to provide her name or affiliation. 

The management representative opened the meeting by asking people where they worked and how their weekends had been. The notes below represent a summary of the statements, as accurately as could be determined from outside the room and with interruptions.

Management Rep: There are a group of people who have been trying to come in to the meeting. We unfortunately had to call the police. They are listening to what we are saying now.

______ : Anything that is said might be heard through the door.

Management Rep: I am glad to be here. I was here last fall with _____ (unclear).

This is not a mandatory meeting. You can leave if you want. If you leave, please leave quietly.

For the last couple years, the union has been trying to organize you. They’ve made an attempt to have you sign up. They’ve been giving you documents. They have asked you to get involved. A lot of people were concerned and felt as if they were being harassed by union. They have come to your homes, your work. . .

We took the position of saying let’s go the legal, proper route. We decided to take the legal route. We went to the National Labor Relations Board and asked them to give you an opportunity to vote - a vote on unionization for each and every one of you. This is the legal process – the correct way to do it.

The NLRB allows you to vote even if you’ve signed an authorization card. Even if you signed a card, you can vote. Unfortunately, when we asked them for that vote, the union filed a charge blocking that. Because the union filed a complaint, you won’t have that right to vote, unfortunately.  We felt we had to agree to what is called a card check…
What is a card check? The card check is when the union tries to get you to sign a card for unionization and then a neutral person comes in to verify the cards. There will be an observer from outside who will be presented the cards. The card check will be this Friday. The union will present all the cards they can convince the employees to sign. This neutral observer will be presented with some documents from us with your signatures. We want to make sure there is no tampering. If 50% plus one of those cards is for the union, then the union will be recognized, and you will be represented by the union. There will be no vote on Friday.

At about 11:15, three UM Security officers, Sgt. ______ and Officers ____ and ____, arrived to say that they were investigating a called-in complaint that there was intimidation of workers occurring outside Room 245. They checked Faculty IDs, but declined to say who had made the call. The Faculty observers stated that they were there to ensure there were no human rights violations. When asked what constituted intimidation, Officer _____ said perhaps blocking people from going in to the room. The officers were assured all workers who arrived for the meeting had gone inside. When asked again what would constitute intimidation, Officer _____ said perhaps making threats. It was suggested that the officers go into the meeting to ask whether employees were hearing threats inside room 245. After about 5-8 minutes, the officers left, apparently having completed their investigation and having observed no evidence of harassment.

Chartwell’s Management: A lot of people are confused.

On Friday, a Chartwell’s official will let you know what happens. You can come to [did not hear where], and by 2:30 or 3:30 we’ll know the outcome.

…Please keep in mind that the only thing that is guaranteed if there is a union is that they have the right to negotiate with us.. Don’t believe anything where they make promises. Now we’re going to play a video about what signing the card means and what people do to get them to sign cards. It has some role-playing and the acting is pretty bad.

Video:  Pro-union character: Legally, we only need 30% plus one to sign. But our union wants 50% or 70%.

Skeptical narrator:  But once people find out about what the union really means, the truth is they don’t want it—living with its rules, having to pay dues, fines, and assessments . . .

Pro-union character: But the union gives you access to a lot of resources . . . You’ll be stewards . . . This is a war we’re involved in . . . Here’s what we need to do - sign up your friends. Just ask your friends to sign; they’ll do it as a favor to you. . . . Isolate them one-by-one and then tag-team them. Here’s how it works.

Character against unionizing: For crying out loud, I’m at home. I told you I’m not going to sign your card . . . All right, I’ll sign your card just to get you to go away, but this doesn’t mean I’m in favor of the union. I just want you people off my back.

Skeptical voice: The organizer will most likely go to the company with the signed cards and demand recognition if a majority sign authorization cards. This is a standard authorization card [describes fields on cards]. What you are signing over…is the right to speak for you. If the majority of the workers sign the cards, then the union speaks for all of you, even those who didn’t sign. You’re giving the union the right to speak about your working conditions. There’s no guarantee that things will get better. . .

Pro-union character: I can’t emphasize enough that this is a war – us against them. Section 7 of the NLRA says you have the right to organize – the government protects your right to join a union.

Skeptical narrator: The same Act protects your right not to join a union . . .

Pro-union character: Find out what your fellow workers are saying…Everybody’s got something to gripe about. . . .Draw that out, then say the union can solve it.

Voice of a worker: I’m so concerned about _____; she needs so much medication . . .”

Skeptical voice: Everyone’s got a problem. You’re told the union is the solution. . . . There are two reasons employees turn to unions: some have a problem . . . and there are those employees who don’t have a lot of problems but want to make it a better place to work. But unions can’t make supervisors into Mr. Nice Guy, can’t get him fired, can’t really change things.

When the union says the employees are the union,… don’t believe them. They will tell you that you are all their sisters and brothers. But the union officials have the power according to the union constitutions. And if the union organizer doesn’t volunteer this information, he wants the in-house pushers to do the same thing – wants the in-house pushers to say “we all of us are the union and by working together we’ll be able to make this a better place.”

…If the employees don’t really have problems, the union manufactures them. There’s no perfect company. But can the union solve problems or make changes? No way. All the union wins if it wins the election is the right to bargain – no guarantees. If someone asks you to sign a card, remember that the union cannot guarantee you will get a contract or that you will get more than you have now. There is no guarantee you won’t lose wages and benfits. The truth is you can lose salary and conditions in bargaining after a union comes in.

The union card says, ‘I hereby authorize my employer to deduct so much per month for monthly dues. . . .’ That is called dues checkoff. When you get right down it, that is why the union is here. They need your card, and they need it bad.

After the video, the management representative asked for questions. There were no questions. The meeting broke up at about 11:45. The management representative encouraged individuals to stay behind to talk individually.

Jennifer Hill taking her absolutely awesome notes. Thank you Jennifer and Frank for your notes!

Sunday, April 28, 2013

"Captive audience" meetings and union busting

We have learnt that, in the run up to the actual card check on May 3rd, Chartwells at the University of Miami will be requiring its employees to attend not one, but TWO "captive audience" meetings. Given the tone of the letter that they have already sent to their employees, it is not hard to imagine what these meetings will be like!

This is further evidence of union busting.


"Our Time"


Friday, April 26, 2013

Chartwells intimidates its workers as they try to unionize

This letter was sent by Chartwells to all its "associates" at the University of Miami:



TRANSCRIPTION:

As we stated in our April 17, 2013 letter to you, Chartwells asked the National Labor Relations Board (NLRB) to allow each of our associates to vote if they wanted the Union, SEIU, Local 32BJ or not. We respect your right to choose for yourself! The Union challenged this request and because they challenged it, you will NOT  have an opportunity to vote if you do not want the Union to represent you or if you do want the union to represent you.  
Because they took your legal right to choose and vote away, there will be a Card Check on Friday, May 3, 2013.  
WHAT DOES THIS MEAN? 
  • The Union and those who want the Union may visit your home or contact you at work within the week and try to convince you to sign a paper and put your personal information on that paper.  
  • What is that paper? -- That paper is called Union Authorization Card. If you sign that card, then you are saying that you want to be in the Union. If you do not sign the card, then you are saying you DO NOT want the Union. 
  • If the Union gets the majority of those cards signed by our associates, then that is all they need to win. If they win, then you will be forced to be represented by the union. 
Please make sure that you make an informed decision and if you DO NOT want to be in the Union, then you Do Not need to sign any document or authorization card.

Dear readers of Picketline, there is a well-worn name for what Chartwells is doing with this letter, and that name is "union busting." Chartwells is not disclosing to the workers that the NLRB threw out Chartwells' request for an election (as we have pointed out many times, for instance here, NLRB elections are not to the workers' advantage, but rather to the advantage of the employer) because the union pointed out to the NLRB that Chartwells was guily of several unfair, union-busting labor practices, such as intimidating workers and forbidding them from wearing pro-union buttons -- a practice protected by the First Amendment.

While Chartwells says that "they took your legal right to choose and vote away," what it is omitting is that an NLRB election would have taken years, during which years Chartwells would have had all the opportunities in the world to harass the workers, fire them, and of course subject them to false and intimidating letters just like this one. In fact, card check is precisely a "legal right to choose and vote," used all the time, and recognized by the NLRB itself.

During the days leading up to the card count and on the day itself, both the union and Chartwells will have access to the workers. This means that Chartwells, again, lies when implying that only the union will try to contact workers. Just think: these workers live all over Miami: is it easier for our fearsome union organizers to drive all over town and catch them when they are not on shift, or for Chartwells to indoctrinate them while they are all conveniently congregated in its facilities?

The union has absolutely no interest in collecting personal information about the workers. Chartwells, for which these workers have worked for many years, probably has more information than anyone else but the workers themselves.

Being forced to be represented by a union means only being forced to accept higher wages and better benefits. Florida is a right to work state. This means that all workers who don't vote for the union won't even need to pay union dues, but will still get the higher wages and benefits that the union bargains for.  

CHARTWELLS LIARS - WE ARE WATCHING YOU!

Thursday, April 25, 2013

It ain't over till it's over

It turns out that the card check agreement between Chartwells and the SEIU, unlike that between the SEIU and UNICCO in 2006, did not contain a neutrality provision in which both sides agree not to attempt to influence the choice of the workers in deciding whether to have a union. In the light of this, the news that Chartwells is planning to require the members of its workforce to meet with management officials starting next Monday (April 29th) is worrying.

We intend to remain vigilant.

Article in the Miami Hurricane

Here is an article in the Miami Hurricane, the student newspaper of the University of Miami, by Sam Abbassi and Lyssa Goldberg, published after the agreement between SEIU and Chartwells to count the cards was reached. But see the post above, "It ain't over till it's over" for some worrying developments.)

Press in the Miami Times

Here is an article, by D. Kevin McNeir, published in the Miami Times before an agreement was reached between SEIU and Chartwells to use card check to see if the workers want to unionize.

Food service workers say $10,000 salary not enough to survive 
Wearing buttons that said, “We Are Worth More,” and holding iconic civil rights placards saying “I am a Man,” food service workers at the University of Miami [UM] recently led a protest against Chartwells Dining Service — the company that is in charge of most food services at the University. They were joined by a contingency of religious leaders from South Florida, UM students and faculty, and members of the Florida District of the Service Employees International Union [SEIU], that are advocating unionization of the workers. 
The workers contend that their wages are so low that they often struggle to make ends meet and that they are unable to afford health care benefits offered by Chartwells.
During the protest that took place on the anniversary of Dr. M.L. King’s assassination [April 4th], the workers, whose numbers were estimated at several hundred, gathered at the intersection of Stanford Drive and U.S. 1. Fliers were distributed with the salaries of several top UM administrators and employees, including: Al Golden [head football coach]; Jim Larranaga [head basketball coach]; Pascal Goldschmidt [dean of the Medical School]; and Donna E. Shalala [UM president] to illustrate the inequity in pay at the University. All four earned more than $1M each in 2010. 
Following the rally, which featured speeches from the Rev. Richard P. Dunn, the Rev. Gaston Smith, the Rev. Gregory Thompson and The Rev. Marie Garthner, a petition with the signature of more than 50 concerned clergy from South Florida was delivered to Shalala calling for change and asking for her assistance in what some describe as “poverty wages.” 
According to Eric Brakken, regional director, 32BJ SEIU [the largest property service union in the U.S.], Shalala has yet to respond. 
“We have been involved with UM’s workers for almost two years and have been reaching out to a broader portion of the community — like the Black clergy that have recently joined our efforts,” Brakken said. “The Faculty Senate recently passed a resolution supported by over 200 faculty members calling on the University to increase the wages of food service workers on campus and to make sure there is a fast and fair process for workers to resolve their desired status to form a union. Chartwells has not agreed to recognize a workers union and while the faculty has spoken to the President on our behalf, we have been denied access to her.” 
Black women facing the worst of times 
Brakken adds that many of the food service workers are currently signing petitions that may result in a strike. [The school term will end in several weeks]. He points out that in 2006, when the University’s janitorial staff [90 percent Hispanic] faced similar working conditions, they went on a hunger strike, shut down U.S. 1 and eventually chose to form a union. He’s not sure how things will play out this time around. 
“This fight is reminiscent of the issues that workers faced in 2006 except this time we have mostly Black women that are employed that can barely pay their bills,” he said.
While Chartwells would not release the number of employed food service workers, Brakken estimates that there are approximately 275 workers; 80 percent are Black and 60 percent are women. Workers were reluctant to speak on the record but two finally agreed to share their views. 
“I’m upset about the low pay we receive that keeps us in poverty, not having a voice at the workplace and working in fear of losing my job,” said Betty Asbury, a Black woman in her mid-50s. She has been employed by Chartwells for two years and works on the salad bar. 
“UM can tell Chartwells to do the same that they told Unicco to do for the janitors — count the [signed] union cards to see that we have a majority and start bargaining with us for improvements.” 
Nicole Berry, 35, has worked on the grill for the past three years. She too is concerned about the future. 
“$10,000 per year is not enough to live on in Miami,” she said. “Chartwells don’t respect us or acknowledge our hard work. UM can hold Chartwells accountable — they did it when the janitors faced the same kind of hardship. Maybe if we get a union, we can have better wages and a better future for our families.” 
Response from the “U” and Chartwells 
The Miami Times sent a list of questions to Chartwells Higher Education Dining Services [partnered with UM since 1994], addressing issues that included: charges of employee harassment; whether they felt there was a problem at UM; whether they had been in communication with workers and/or UM’s administration; and how much workers were paid. 
Here is a summary of their response from their representative, Kristine Andrews, Compass USA [the parent firm of Chartwells]: “Financial terms regarding contracts with our partners, associate wages and personnel information, including personal financial situations, are considered confidential. Chartwells has an obligation to provide uninterrupted dining services for the campus and ensure that the safety of our associates and guests is our number one priority.” 
A list of questions was also sent to the University of Miami addressing issues that included: whether UM administration had attempted to persuade Chartwells to negotiate with food service workers; why UM had allegedly intervened in 2006 with disgruntled janitors but has not done so in this case; whether UM was concerned with the significant number of women of color who as employees and the sole source of income for their families say their pay is less than adequate; and whether UM was concerned about a potential strike. 
Here is a summary of their statement from Elizabeth Amore, executive director of media relations: “We understand that SEIU has been, over the past months, seeking to organize Chartwells operations, particularly at UM . . . Accordingly, the University is not taking a position other than to strongly request of both sides to abide by the rules, which, most importantly includes no harassment or intimidation of workers so that they may make a decision in an atmosphere free from coercion or pressure.” 
Unfinished business 
The Rev. Rhonda Thomas, a community organizer and employee of SEIU, has been working with local clergy for the past several months. She says she doesn’t understand why UM”s administration won’t at least meet with the community’s religious leaders.
“Our recent activities mirror what Dr. King was doing when he was assassinated — advocating for better treatment of workers,” she said. “Shalala spoke with the Miami Herald but she won’t speak to Black clergy. Why won’t she speak to our community? We take this personally. The workers we represent live in Coconut Grove, in Overtown and in Liberty City. It seems like they’re being ignored.” 
Thompson, one of the speakers at the April 4th rally and the pastor of New Harvest Baptist Church, is asking South Florida clergy and members of the community to come together on Friday, May 10th [the date of commencement exercises at UM] at 5 p.m. for a march and rally in support of the food service workers. They plan to meet at the intersection of Stanford Drive and U.S. 1. Thompson, president of the AACCC [African American Council of Christian Clergy], can be reached at 305-681-3500. 
By D. Kevin McNeirkmcneir@miamitimesonline.com